Roadside Assistance
Audi Thailand
Roadside Assistance 24 hrs. (New car 5 years)
- An unlimited number of Emergency Roadside Service requests
- An unlimited number of towing requests
- Free towing up to a distance of 50 km. to Audi Authorized Dealer apply for each service OR towing up to any destination a distance of 35 km. A Charge of THB 25 per km is applicable for distances beyond this and charges for any additional kilometers are the member’s responsibility.
24 hour access to free technical advice in the event of breakdown
- “Mistakenly Locked” vehicles – with the permission of the member, the attending technician will attempt to gain entry to the vehicle. If unsuccessful, the cost of a locksmith’s services is also covered under the program.
- Free of charge, up to 10 liters of fuel to enable the member to reach the nearest Service Station. Member can only use this service once per year, on subsequent occasions within the same year, the cost of fuel will be charged to member.
Additional Premium Package Benefits
- When travelling more than 100km away from home and your car is recovered to an authorized repairer and the repairs cannot be completed within the same day, we provide you with the following alternative benefits:
- Up to 2 night’s accommodation for the driver and up to 4 passengers, with a maximum budget of THB 1,500 per person, per day. Please note that coverage is for room tariffs only and that any additional expenses such as food, beverages, telephone charges, etc. are the responsibility of the member. OR
- Economy Air Class travel, First Class Train, or Coach Transportation to your onward destination, or home, for the driver and up to 4 passengers. ORUp to 2 days car rental hire with a maximum budget of THB 2,500 per day
If you elect to continue your journey by an alternative means of transport, then benefits also include full repatriation of the car, once repairs have been completed, to your onward destination, or home.
Remark: Services do not include accidents, natural disasters and excluding the expenses parts.
Concierge Services
- 24hr Medical Helpline (recommend the nearest health facility)
- Urgent Message Relay (pass on messages on behalf of customer)
- Flight reservations & re-scheduling
- Hotel / Restaurant reservations
- Limousine Service / Car Rental reservations
- Golf Tee time booking service